Our instant delivery network is built on three core pillars: speed, professionalism, and reliability. We have optimized every link of the logistics chain, from order receiving and dispatching to final delivery, to ensure that your cargo is transported efficiently and safely, meeting even the most urgent delivery timelines.
Our professional team has years of experience in instant logistics, familiar with the characteristics of different types of cargo and the requirements of various transport scenarios. We strictly implement standardized operation processes, from cargo inspection and packaging to loading and unloading, to avoid delays caused by operational errors, ensuring that each shipment is delivered on time with zero damage.
We define clear delivery time standards for different scenarios, and promise compensation for delays to ensure your business plans are not affected.
Within the urban area, orders placed before 18:00 are delivered within 4 hours; urgent orders are delivered within 2 hours with priority dispatching.
Between major cities within 500km, next-day delivery; distances over 500km, guaranteed delivery within 24-48 hours.
Air freight for cross-border cargo, door-to-door delivery within 3-5 days; priority customs clearance to shorten transit time.
Our delivery network covers multiple transport modes and service scenarios, with professional capabilities to handle various cargo types. Each service line is optimized for speed and reliability, backed by mature operation systems and experienced teams.
We have a dedicated fleet for same-city delivery, with 24/7 uninterrupted operation and intelligent route planning to avoid traffic jams. For catering, fresh food, medical supplies and other urgent cargo, we provide temperature-controlled transport and dedicated delivery personnel to ensure that the cargo reaches the destination in the best condition. Our same-city delivery coverage rate reaches 98% of urban areas, and the average delivery time is controlled within 3 hours.
We have established strategic partnerships with major international airlines and ports, opening up priority transport channels for cross-border cargo. Our professional customs clearance team is familiar with the customs regulations of various countries and regions, which can shorten the customs clearance time by 50% compared with the industry average. For urgent cross-border cargo, we provide door-to-door one-stop service, including packaging, customs clearance, transshipment and final delivery.
We have standardized service processes to ensure efficient and professional operation of each link, from order placement to delivery, providing you with a seamless logistics experience.
Customers can submit orders through online platforms, phone calls or emails, providing cargo information, delivery address and time requirements. Our customer service team confirms the order within 5 minutes and provides a quotation and delivery plan.
After order confirmation, we dispatch the nearest vehicle and delivery personnel to pick up the cargo. The personnel will inspect the cargo, confirm the packaging, and issue an electronic waybill. For special cargo, we provide on-site packaging services.
The intelligent dispatching system optimizes the delivery route in real time according to traffic conditions and cargo priority. During transportation, the driver strictly follows the operation standards, and the system monitors the cargo status and location in real time.
The delivery personnel deliver the cargo to the designated address, and the recipient confirms the receipt and signs. We send delivery confirmation information to the customer in time, and collect feedback to continuously optimize the service quality.
We are committed to providing the highest quality instant delivery services, with multiple guarantees to ensure that your cargo is transported safely and on time.
All cargo is covered by full insurance. In case of loss, damage or delay caused by our reasons, we will compensate according to the actual value of the cargo and the agreed compensation standard. We strictly control every link of transportation to minimize the risk of cargo damage.
Our drivers and operation personnel have passed strict training and certification, with rich experience in instant delivery and professional knowledge of cargo handling. The customer service team is on duty 24/7 to answer your questions and handle emergencies in a timely manner.
We have a fleet of new transport vehicles, including temperature-controlled trucks, special vehicles for oversized cargo, and urban delivery vehicles. All vehicles are equipped with GPS positioning and real-time monitoring systems to ensure the safety and timeliness of transportation.
Customers can track the cargo status in real time through our official platform or APP, including location, transportation progress and estimated delivery time. We also send real-time notifications for important nodes such as cargo pickup, departure, and arrival.
We sign formal transport contracts with customers, clearly stipulating the rights and obligations of both parties, delivery time, compensation standards and other terms. The contract is legally binding, providing you with reliable legal protection.
Our customer service team is available 24 hours a day, 7 days a week. You can contact us at any time for order consultation, cargo tracking, complaint handling and other services. We respond to customer needs within 10 minutes and solve problems efficiently.